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Privacy Policy

Privacy Policy

Effective Date: 01/01/2023

1. Introduction

Aza & Sons Services ("we," "our," or "the Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our plumbing, heating, gas, electrical, air conditioning, and refrigeration services (collectively referred to as "Services").

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Services.

2. Information We Collect

We may collect various types of information, including but not limited to:

  • Personal Information: Your name, contact information (e.g., email address, phone number), and other identifiable information necessary for providing our Services.

  • Payment Information: If you make payments for our Services, we may collect payment card information or other financial details necessary to process transactions.

  • Service Information: Details about the services you request, appointment times, service history, and any related communication.

  • Technical Information: Information collected automatically through cookies, web beacons, or other tracking technologies, including your IP address, browser type, device information, and usage data.

3. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Providing and improving our Services.

  • Communicating with you about your appointments, services, and updates.

  • Processing payments for our Services.

  • Personalizing your experience and offering tailored content and recommendations.

  • Monitoring and analyzing the usage of our Services.

  • Complying with legal and regulatory requirements.

4. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may disclose your information to third-party service providers who assist us in delivering our Services, such as payment processors, IT service providers, and marketing partners.

  • Legal Requirements: We may disclose your information when required by law, in response to legal requests, court orders, or government inquiries, or to establish, exercise, or defend legal claims.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

5. Your Choices

You have the right to:

  • Access and update your personal information.

  • Opt out of marketing communications.

  • Request the deletion of your personal information, subject to legal limitations.

  • Set your browser to refuse cookies or other tracking technologies.

6. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Aza & Sons Services

0203 885 1103

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