Baxi E.01.04 Fault Code (Baxi 200/400/600/800 and Assure 500 Combi/System common-code group)

Safety disclaimer

Fault code summary

Manufacturer

Baxi

Fault code

E.01.04

Fault type

Flame failure, Safety lockout

Severity

high

Reset

Not specified

Applicable models

Baxi 200 Combi, Baxi 400 Combi, Baxi 600 Combi, Baxi 800 Combi, Baxi Assure 500 Combi, Baxi 600 System, Baxi 800 System, Baxi Assure 500 System

Quick answer

Flame loss detected five times in 24 hours.

What does this fault code mean?

Flame loss detected five times in 24 hours.

Common causes

• Flame loss detected five times in 24 hours.

Symptoms

• The boiler may stop after repeated flame loss.

What can the homeowner safely check?

• Check whether other gas appliances are working and whether the gas supply is on, without working inside the boiler.

Boiler reset information

Reset information was not provided in the verified manufacturer source. Do not repeatedly reset an unresolved fault.

When should I call an engineer?

Contact a suitably qualified heating engineer when the fault persists, the boiler locks out, or the manufacturer instructions do not resolve it. For gas appliance work in the UK, use a Gas Safe registered engineer.

Engineer diagnosis

• Investigate gas supply, ignition and flame detection.

Applicable boiler models

• Baxi 200 Combi
• Baxi 400 Combi
• Baxi 600 Combi
• Baxi 800 Combi
• Baxi Assure 500 Combi
• Baxi 600 System
• Baxi 800 System
• Baxi Assure 500 System

Related fault codes

• A.02.06 — Baxi 200/400/600/800 and Assure 500 Combi/System common-code group

  Low system pressure in the heating circuit.

  Read fault code
• E.00.04 — Baxi 200/400/600/800 and Assure 500 Combi/System common-code group

  Return temperature sensor disconnected.

  Read fault code
• E.01.17 — Baxi 200/400/600/800 and Assure 500 Combi/System common-code group

  No water circulation (permanent).

  Read fault code
• E.04.01 — Baxi 200/400/600/800 and Assure 500 Combi/System common-code group

  Flow temperature sensor short-circuited.

  Read fault code
• E.04.03 — Baxi 200/400/600/800 and Assure 500 Combi/System common-code group

  Maximum flow temperature exceeded or flow temperature sensor short-circuited.

  Read fault code
• E.04.10 — Baxi 200/400/600/800 and Assure 500 Combi/System common-code group

  Burner failed to ignite after four attempts.

  Read fault code
• E.04.12 — Baxi 200/400/600/800 and Assure 500 Combi/System common-code group

  Ignition failure — flame monitoring.

  Read fault code
• E.04.13 — Baxi 200/400/600/800 and Assure 500 Combi/System common-code group

  Fan impeller blocked or maximum RPM exceeded.

  Read fault code

Manufacturer documentation

E.01.04 | Flame loss detected five times in 24 hours.

Last verified

2026-09-12

Frequently asked questions